Privacy Policy

Last Updated: 23/08/2023

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JiveSpring ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website (jivespring.com) and related services (collectively, "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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1.1. Information You Provide: We may collect personal information you provide to us, including but not limited to your name, email address, postal address, phone number, and payment information when you:

• Register an account on our website.

• Purchase event tickets or passes.

• Contact our customer support.

 

1.2. Information We Automatically Collect: We may also collect certain information automatically when you access our website, such as your IP address, device information, browser type, and usage data through cookies and similar technologies.

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2. How We Use Your Information

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2.1. We may use the information we collect for the following purposes:

• To provide and manage your access to our website and Services.

• To process and fulfill your event ticket or pass orders.

• To communicate with you regarding event details, updates, and customer support.

• To improve our website, Services, and user experience.

• To send you marketing and promotional materials, with your consent.

• To comply with legal obligations.

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3. Data Sharing and Disclosure

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3.1. We may share your personal information with:

• Trusted third-party service providers who assist us in delivering our Services, such as payment processors and email service providers.

• Event organizers and partners, as necessary to fulfill your event attendance and related services.

• Legal authorities, as required by law or to protect our rights and interests.

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4. Data Security

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4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online data transmission or storage is entirely secure, and we cannot guarantee the security of your data.

 

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5. Your Choices

 

5.1. You can exercise certain rights and choices regarding your personal data, including accessing, correcting, or deleting your information, and opting out of marketing communications. Please contact us at [contact email] for assistance with these requests.

 

 

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6. Children's Privacy

 

6.1. Our Services are not intended for individuals under the age of 14. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected personal information from a minor, please contact us to have it removed.

 

 

 

7. Changes to this Privacy Policy

 

7.1. We may update this Privacy Policy from time to time to reflect changes in our data practices. We will notify you of significant updates by posting a prominent notice on our website or by sending you an email.

 

 

 

8. Contact Us

 

8.1. If you have questions or concerns about this Privacy Policy or our data practices, please contact us via mail.

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Thank you for using JiveSpring and entrusting us with your personal information. We value your privacy and are committed to protecting it.