Refund and Cancellation

Last Updated: 23/08/2023

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At JiveSpring, we are committed to providing you with the best possible experience when purchasing event tickets and passes through our website (jivespring.com). Please read our refund and cancellation policy carefully before making a purchase. By using our Services, you agree to comply with the terms outlined below:

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1. Event Ticket and Pass Refunds

 

1.1. General Policy: All event ticket and pass sales are final. We do not offer refunds, exchanges, or cancellations unless otherwise specified in the event's terms.

 

1.2. Event Cancellation or Rescheduling: In the event of an event cancellation or rescheduling, we will provide information regarding refunds or ticket transfers to the email address associated with your account. Refund eligibility may vary based on the event and organizer policies.

 

 

2. Event Ticket and Pass Cancellations

 

2.1. Cancellations by Attendees: If you need to cancel your attendance at an event for any reason, please refer to the specific event's terms and conditions for cancellation procedures and eligibility for a refund or ticket transfer. Event-specific policies may apply.

 

 

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3. Contact Us

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3.1. If you have questions or need assistance with refunds, cancellations, or any other issues related to your event tickets or passes, please contact our customer support team via mail.

 

 

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4. Changes to this Refund and Cancellation Policy

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4.1. We may update this Refund and Cancellation Policy from time to time to reflect changes in our policies and practices. Any updates will be posted on our website, and the revised policy will apply to all ticket and pass purchases made after the effective date of the policy change.

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5. Event Organizer Policies

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5.1. Please note that some events may have specific refund and cancellation policies established by the event organizers. We recommend reviewing the event-specific terms and conditions before purchasing tickets or passes for those events.

 

 

 

6. Legal Obligations

 

6.1. In some cases, our refund and cancellation policy may be subject to legal requirements in your jurisdiction. We will comply with all applicable laws and regulations regarding refunds and cancellations.